Frequently Asked Questions

MA&C is a business consultancy and training provider focused on helping entrepreneurs and businesses grow through expert advice, process optimization, and skills development. We specialize in HR services, business advice, process management, and online training in essential soft skills.

The best way to get started is to schedule an initial consultation. During this session, we’ll discuss your business needs, challenges, and goals to determine how we can best support you. You can book a consultation through our contact page.

Yes, we work with businesses of all sizes, from startups and small businesses to large corporations. Our services are customized to meet the specific needs and scale of your organization.

While we have physical offices in [City Name], many of our services and all of our online training programs can be delivered remotely, allowing us to work with clients worldwide.

Our HR services include recruitment and hiring, onboarding and offboarding, HR administrative support, employment contracts, social security fund management, and payroll management. We can provide comprehensive HR support or assist with specific areas based on your needs.

Yes, we can assist with creating legally sound employment contracts that comply with relevant regulations. However, for complex legal matters, we recommend consulting with a specialized employment attorney, which we can help you find if needed.

For specialized positions, we take time to thoroughly understand the technical requirements and company culture fit. We use targeted recruitment strategies and leverage industry-specific networks to find qualified candidates. Our process includes comprehensive screening to ensure candidates have both the technical skills and soft skills needed for success.

Yes, we can manage your entire hiring process from job description development to onboarding new employees. This includes advertising positions, screening applications, conducting initial interviews, facilitating final interviews, reference checks, and preparing offer letters.

We offer advice in various business areas, with particular focus on HR strategy, operational efficiency, process management, and business growth. Our consultants bring experience from diverse industries and can provide insights tailored to your specific business challenges.

Our business advice services typically begin with an assessment phase to understand your current situation and challenges. We then develop customized recommendations and can provide ongoing support for implementation. Services can be delivered as one-time consultations or ongoing advisory partnerships.

Yes, our consultants have experience across multiple industries and can provide advice that takes into account the specific challenges and opportunities in your sector. We stay current with industry trends to ensure our guidance is relevant and effective.

We establish clear metrics at the beginning of our engagement based on your business goals. These might include improvements in efficiency, cost reduction, revenue growth, employee satisfaction, or other relevant indicators. We regularly review these metrics to track progress and adjust our approach as needed.

Process management involves designing, implementing, monitoring, and improving business processes to increase efficiency and effectiveness. Our services include process mapping, identifying bottlenecks, implementing improvements, and preparing for audits.

The timeline for process improvement varies depending on the complexity of the processes and the scope of changes needed. Simple process improvements might be implemented in a few weeks, while more comprehensive transformations could take several months. We’ll provide a realistic timeline during our initial assessment.

Our audit preparation services include a thorough review of your current processes against relevant standards, identification of gaps, implementation of necessary changes, preparation of documentation, and training for staff who will be involved in the audit. We can also provide support during the actual audit process.

Yes, we help businesses identify opportunities for digital transformation, select appropriate technologies, and implement new digital processes. We focus on ensuring that technology serves your business goals rather than implementing technology for its own sake.

We offer training programs in public speaking/presentation skills, product sales techniques, and personnel management. Each program is available at different levels (foundational to advanced) and can be customized for individual needs or team training.

Our training programs combine live virtual sessions, interactive workshops, individual coaching, and self-paced learning materials. We use a variety of engaging techniques including role-playing, case studies, and practical exercises to ensure skills are effectively developed and retained.

Yes, all our training programs can be customized to address your specific business challenges, industry context, and learning objectives. We work closely with you to understand your needs and tailor the content, examples, and exercises accordingly.

Yes, participants who successfully complete our training programs receive certificates of completion. For certain programs, we also offer assessments to validate the skills learned.

For optimal learning outcomes, we typically limit group training sessions to 12-15 participants. However, we can accommodate larger groups by adjusting the format or adding additional facilitators. Individual coaching sessions are one-on-one.

Our pricing varies based on the specific services required, the scope of work, and your business size. We offer project-based pricing for defined engagements and retainer options for ongoing support. Training programs have standard pricing with discounts available for groups and multiple program enrollments.

Yes, for larger projects and training programs, we offer flexible payment plans to help manage cash flow. Details are discussed during the proposal stage based on your specific needs.

We are committed to delivering high-quality services that meet your expectations. If you’re not satisfied with our work, we’ll work with you to address your concerns and ensure you receive the value you expected.